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FREQUENTLY ASKED QUESTIONS - General Information

Get answers to general questions about the Polynesian Cultural Center.

 


Where is the Polynesian Cultural Center located and how do I get there?  

The Polynesian Cultural Center is located in the small town of Laie, located on the northeast end of Oahu.

Street Address:

Polynesian Cultural Center
55-370 Kamehameha Hwy.
Laie, Hawaii 96762

Driving Directions:

Allow yourself approximately 75 mins drive time.  Please note that commuter traffic from Honolulu to the Northshore can be heavy from 3:30pm - 6:30pm on weekdays.

Drive west (the side closer to the mountains) on the H-1 freeway (driving toward the mountains on either McCully St. or Kapahulu Avenue
Exit right at Likelike Highway (Exit 63), driving up and through the spectacular Koolau Mountains.
Take the first right-hand exit (Kahekili Highway), which soon turns into Kamehameha Highway (#83), and continue North.
Enjoy 23 miles of scenery on route 83, including Kualoa, Mokoli'i Island (Chinaman's Hat), and Kahana Bay. 

Parking:

  • Parking is FREE.
  • Disability parking is available near the main entrance.
  • Charging stations for electric vehicles are also available.

Transportation:

We offer round-trip transportation in an air-conditioned coach from Waikki to the PCC.  Enjoy a narrated tour while on driving on the most beautiful beach-side highway on Oahu. Guests will be returned to Waikiki at approximxately 10:45pm.  Our Motorcoach transportation service is $22.00 per person.  

 

Transportation Schedule for Passenger Pickup

Pickup locations                                                  

 Morning     Late - Entry         

Ala Moana Hotel (Mahukona St.)

 10:00 am, 12:00pm                

 2:00pm

Ilikai Hotel (front, sidewalk Ala Moana Blvd.)

 10:05 am, 12:05pm 

 2:05pm

Hilton Hawaiian Village (Tapa tower bus Depot)                       

 10:05am,  12:05pm       

 2:05pm

Waikiki Gateway Hotel (Olohana St.)

 10:10am, 12:10pm

 2:10pm

Sheraton Waikiki (Aloha landing - bus depot)

 10:15am, 12:15pm

 2:15pm

Waikiki Trade Center (Seaside Ave.)

 10:20am, 12:20pm

 2:20pm

Hyatt Recency Hotel (Koa Ave.)

 10:25am, 12:25pm

 2:25pm

Waikiki Beach Marriott Hotel (Paoakalani st.)

 10:30am, 12:30pm

 2:30pm

  

 

 

 

 

 

 

 


When does the Polynesian Cultural Center open?

Days of Operation:

The Polynesian Cultural Center is open Mondays to Saturdays. We are closed every Sunday, Thanksgiving day and Christmas day. 

Gates open at 11:45 a.m.

  • Island Villages open at 12:00 noon with presentations held throughout the day . 
  • Most villages close at 5:00 p.m., except for Samoa and Tonga, which close at 5:30 pm.

Canoe tours

  • run throughout the day. Last tour is at 6:00 pm.

Hawaiian Journeys Theater (15 minutes duration)

  • First showing at 1:30 pm 
  • last showing at 6:30 pm. 
  • Japanese language version shows at 5:30 pm. The movie lasts approximately 15 minutes duration.

Hukilau Marketplace (at the entrance to the Polynesian Cultural Center)

  • open from 11:00 a.m. – 9:30 p.m. Monday – Saturday (closed Sundays) 

Ha’: Breath of Life show

  • located directly behind the Hukilau Marketplace is from 7:30 p.m. - 9:15 p.m. 
  • Seating begins at 7:00 p.m. 
  • All seats are reserved. Advanced reservations are highly recommended.

Dining/Snack Facilities:

  • Barbecue Lunch is held at Hale Aloha is from 11:45 a.m.


Ali’I Luau (evening luau):

  • Seating begins between 4:45 pm – 5:00 pm and concludes at 6:30 pm. 
  • Please note that luaus include a dinner show which begins at approximately 5:10 pm with the presentation of the imu baked pork and continues throughout the dinner. 
  • We encourage you to arrive in time to enjoy the entire presentation.


Island Buffet:

  • Seating begins between 4:45 pm – 5:00 p m and continues through 6:45 pm

Prime Dining:

  • Seating begins between 4:45 pm – 5:00 pm and continues through 6:45 pm

Snack bars and kiosks

  • within the Polynesian Cultural Center: Available between 12:00 pm – 5:00 pm
  • Hukilau Marketplace food trucks various restaurants, snack bars and kiosks are open from 11:00 a.m. – 10:00 p.m.

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How can I contact the Polynesian Cultural Center?

Reservation Center

Toll free (US mainland):  1-844-572-2347

(Oahu): 808-293-3333

fax: 888-722-7339 or 808 293-3339

email: internetrez@polynesia.com

 

Customer Care

toll free (US mainland): 1-800-367-7060

email: customercare@polynesia.com


What activities are available for children?

The many aspects of island culture shared at the Polynesian Cultural Center usually fascinate children. For example, among the activities they shouldn't miss:

  • Making fire and the coconut cracking demonstration in Samoa.
  • Learn the Maori stick game, tititorea, or how to twirl poi balls in Aotearoa.
  • Getting a Maori tattoo (it's washable). In fact, a lot of "big kids" proudly wear the PCC tattoos throughout the day, too.
  • Trying an ancient form of checkers (konane) and bowling (ulu maika and moa pahe'e) in Hawai'i.
  • Ride on a Fijian biribiri in Fiji.

Take a look at our center map for details on activities and village shows for children. View Center Map

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Can I use my camera or recorder at the Polynesian Cultural Center?

Guests are welcome to take as many personal pictures or video recordings at the Center as they wish, but no flash photography or video is allowed during the evening show, Ha: Breath of Life, as the light is blinding to the performers on stage and other guests in the darkened theater. Extra film and videotape is available at PCC gift shops and concession stands.
 
Most PCC performers are also usually available to have their pictures taken with guests. Other pictures are available for purchase from Photo Polynesia, the exclusive licensed photography concession at the Center.
 
The Polynesian Cultural Center does not allow any other commercial photography or filming on the grounds without prior approval of the Sales & Marketing department. Photo resources for PCC promotional purposes are available.

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How do I subscribe to the Polynesian Cultural Center newsletter?

You can enjoy the Polynesian Cultural Center experience over and over again through a free subscription to our new online e-newsletter, which will be distributed several times a year to those guests who choose to share their e-mail addresses with us.
 
The PCC e-Newsletter will carry in-depth features on some of our fascinating islanders and their particular skills, as well as beautiful pictures, notices of coming attractions and gift products.
 
If you haven't signed up already, please subscribe now for yourself and/or family and friends.

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What is the purpose of the Polynesian Cultural Center?

The Church of Jesus Christ of Latter-day Saints opened the Polynesian Cultural Center, considered one of the world's most successful cultural theme attractions, on October 12, 1963, to help preserve and perpetuate the more ideal aspects of Polynesian culture, and to provide work opportunities for students at the adjoining Brigham Young University Hawai'i.
 
Since opening, over 33 million visitors have been introduced to the Polynesian people, their arts and customs, and nearly 15,000 BYU-Hawai'i students have helped finance their educational objectives while working as the friendly guides, performers and other PCC employees serving people from all over the world.

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