The Polynesian Cultural Center partners with a scooter rental company (Scooterville) to provide scooter rental services for guests visiting the center. If you'd like to reserve a scooter for the day of your visit. Please visit their website.
The Polynesian Cultural Center provides guests a limited number of wheelchairs and strollers available with advanced reservations. There is a $20 deposit fee, $15 of which will be refunded when the wheelchair or stroller is returned.
How do I reserve a wheelchair?
Due to a limited number of wheelchairs, it is advised that you phone Customer Service at (808) 293-3044 or contact our Call Center to place your reservation for a wheelchair. You may contact Polynesian Cultural Center reservations for wheelchair reservations. You will need to have the following information handy:
- Name of party tickets are booked under or confirmation number
- Date of visit to the Center
- Time of arrival
- If you will require a regular or extra-large-sized wheelchair
- Polynesian Cultural Center order confirmation number
Please note that due to a demand for wheelchairs, your reservation will be held for up to one hour after your specified time of arrival. If you have not picked up your wheelchair by that time, your reservation will be forfeited. If you do not specify a time to pick up your wheelchair, your reservation will be released at 2pm.
Can my guide push me in my wheelchair?
Polynesian Cultural Center employees and contract employees do not push wheelchairs for guests or employees on PCC property. Wheelchair-bound guests, if they need to be pushed, must provide their own pushers while at the PCC. Under emergency conditions to protect life or render first-aid-type response, employees may push wheelchairs sufficient to move a guest from harms way or to medical assistance.
Can I take my wheelchair or scooter on the bus?
Rigid (non-collapsible) scooters or motorized Wheelchairs
In instances when guests would like to bring their own rigid (non-collapsible) scooters or motorized wheelchairs on one of the transportation options, they must notify Polynesian Cultural Center reservations at least 48 hours in advance. It is also important for the guest to notify our reservations department whether or not the wheelchair is a motorized wheelchair or a scooter. In most instances, guests may sit in their rigid wheelchairs or 4-wheeled scooters while en route to the center. Three-wheeled wheelchairs or scooters will typically need to be stowed in a cargo compartment on the vehicle by the guest or his escort. To ensure that the vehicle has a storage compartment, please notify Polynesian Cultural Center reservations as soon as possible.
In instances where guests would like to bring their own collapsible wheelchairs on one of the transportation options, they must notify the Polynesian Cultural Center reservations at least 48 hours in advance. Due to safety considerations on the vehicles, guests will not be allowed to ride in their collapsible wheelchairs while enroute to the Center from Waikiki or any other location.
The Polynesian Cultural Center provides guests a limited number of strollers on a first-come basis. There is a $20 deposit fee, $15 of which will be refunded when the stroller is returned.
A limited number of day lockers are available near the front entrance on a first-come basis for a small rental fee.
All major areas of the Polynesian Cultural Center — including the Laie Temple Visitors Center tours — are accessible to those in wheelchairs. Please note that the Polynesian Cultural Center does not provide wheelchair pushing services.
What are the wheelchairs accommodations at your Lu’au venues?
Guests using wheelchairs at our lu'au will either be invited to transfer to a seat if they choose to do so, or will be invited to sit in any of our seating locations closer to the buffet lines. All levels of seating in the lu'au venues are accessible for wheelchairs, but as a convenience to the wheelchair user and other guests, we typically ask where they would like to sit in the venue.
What are the wheelchair accommodations at your Ha: Breath of Life Evening Show?
Guests using wheelchairs while attending our Ha: Breath of Life evening show will either be invited to transfer to their reserved seat if they choose to do so or are capable of doing so, or will be allowed to sit in our wheelchair section which is between lower and upper section two of the theater. This easy to access location has enough room for the wheelchair user and one other person in their party. The remaining guests in the party will be able to sit in their regularly assigned seats for the duration of the show. Please note that there are steps to all seats in the theater except for the wheelchair row."