Tsunami Closure, July 29, 2025

We deeply regret that your experience was disrupted by the tsunami warning yesterday, Tuesday, July 29, 2025. We understand this unexpected event impacted your visit, and we truly appreciate your understanding.

If your visit was cut short, please contact our Customer Care team at 808-293-3333 or toll free at 800-367-7060 for assistance with rebooking or a refund.

Guests who booked directly with Polyneisian Cultural Center may request refunds through us.

On the other hand, guests who booked through a travel agency should contact their agency direclty, as policies may vary.

Mahalo for your patience and support.