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FREQUENTLY ASKED QUESTIONS

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    • Hours of Operation

      Now until April 24

      Polynesian Cultural Center:
      Monday, Tuesday, Thursday, Friday and Saturday: 3:45 pm – 9:00 pm
      Closed Sundays, Wednesdays, Thanksgiving Day, and Christmas Day 

      Hukilau Marketplace:
      Monday-Saturday, 11:00 am – 9:30 pm
      Closed Sundays, Thanksgiving Day, and Christmas Day

      Pounders Restaurant:
      Monday – Saturday11:00 am – 8:30 pm (closed Sundays)
      Independent food and souvenir kiosks choose their own hours. Click here for more information 

      Beginning April 26, 2021

      Center:
      Monday-Saturday, 11:45 am – 9:00 pm
      Closed Sundays, Wednesdays, Thanksgiving Day, and Christmas Day

      Hukilau Marketplace:
      Monday-Saturday, 11:00 am – 9:30 pm
      Closed Sundays, Thanksgiving Day, and Christmas Day

    • Lunch & Snacks

      BBQ Lunch and Snack Shacks are closed until further notice. There are a number of food kiosks and Pounders Restaurant available for lunch, dinner, and snacks. Additionally, all stores have beverages and treats available.

      BBQ Lunch Buffet:
      11:30 am – 2:00 pm
      The BBQ Lunch is held at Hale Aloha. Tickets can be purchased at the Ticketing Office. View BBQ Lunch Menu.

      Fale Popo (Samoa Village):
      12:00 pm – 5:00 pm

      Carvers Workshop (New Zealand Village):
      12:00 pm – 5:00 pm

      Tahiti Snack Bar
      1:00 pm – 5:00 pm

      Tonga Snacks (Tonga Village):
      12:00 pm – 5:00 pm

    • Day Experience

      Island Villages
      3:45 pm – 5:00 pm (now until April 24)
      12:00 – 6:00 pm (beginning April 26)

      Due to Covid-19 restrictions, not all island villages are currently open. We expect to reopen all our Island villages on April 26.

      “Go Native” Activities
      3:45 pm – 5:00 pm (now til April 24)
      12:00 pm – 5:00 pm (starting April 26)
      Try your hand at throwing a spear or learn to cook in an umu (Samoan aboveground oven), then here’s your chance to “Go Native!” at the Polynesian Cultural Center (PCC). Eight new “Go Native!” activities have been introduced to the PCC’s popular daytime experiences to entice guests to “do as natives do” and actively participate in several traditional Polynesian aspects of daily life, including games, crafts, cooking and ceremonies.

      Canoe rides
      3:45 pm – 7:00 pm (now til April 24)
      12:00 pm – 5:30 pm (beginning April 26)
      Canoe tours on our tropical lagoon.

      Mission Settlement
      3:45 pm – 5:00 pm (now til April 24)
      12:00 pm – 5:30 pm (beginning April 26)
      The 1850s Hawaiian Mission Settlement is comprised of a small non-denominational chapel, an open-sided Polynesian-style school house and a rock-walled missionary home which features many handmade and quilted items for sale

      Huki: A Canoe Celebration, canoe pageant
      2:30 pm – 3:00 pm
      A one of a kind pageant on the water! Each island puts on a beautiful representation of their dance and music on large platform canoes as you watch from various viewing areas along the lagoon

      Due to Covid-19 restrictions, Huki: A Canoe Celebration is unavailable until further notice.

      Laie and Temple Visitors Center Tour
      3:05 pm – 6:50 pm
      Take a bus tour of Brigham Young University – Hawaii, the town of Laie, and the Laie Hawaii Temple of The Church of Jesus Christ of Latter-day Saints, located next to the Polynesian Cultural Center.

      Hawaiian Journey
      1:30 pm (first show)
      Last showing at 6:30 pm, Japanese language version show at 5:00 pm. The movie lasts approximately 15 minutes.

      Due to Covid -19 restrictions, the Hawaiian Journey movie experience, Prime Dining, Island Buffet, and BBQ Lunch are closed until further notice.

      In the event of inclement weather, events and indoor shows will continue to operate, including all Village presentations, the Ali’i Luau, Prime Dining, Island Buffet, BBQ Lunch, and the Ha: Breath of Life Evening show. For the safety and comfort of our guests and staff, some outdoor events and presentations may temporarily close until the weather improves and it is safe to resume activities.

       

    • Hukilau Marketplace

      Food kiosks and restaurants
      11:00 am – 9:30 pm

      Hukilau Marketplace, at the entrance of the Polynesian Cultural Center, is open free to the public from 10:00 am to 9:30 pm. Monday – Saturday (closed Sundays). Free parking included.

    • Evening Show

      “HA: Breath of Life” Show
      7:30 pm – 9:00 pm

      Seating begins at 7:00 p.m. All seats are reserved. Advance reservations are highly recommended.

    • Polynesian Football Hall of Fame

      Polynesian Hall of Fame
      11:00 am – 9:00 pm

      The Polynesian Football Hall of Fame honors Polynesia’s greatest players, coaches and contributors. The permanent exhibits which stand next to the Center’s new Hukilau Marketplace; admission is FREE. Reflecting Polynesia architectural design, the Hall of Fame gallery features lava stones, koa and ohia wood, and accents of traditional fabric and includes photos, memorabilia and an interactive display.

    • Dining Options

      There are many places to dine at the Polynesian Cultural Center. During the day guests may stop at any of our snack bars located throughout our island villages or at our Hukilau Marketplace. For dinner, guests can feast in our award winning Ali’i Luau, or our Gateway Restaurant. Reservations required to attend our Ali’i Luau and Island Buffet Restaurant.

      Alii Luau (now until April 24)
      5:00pm – 6:30pm

      Ambassador Luau ( available after April 24)
      6:00 pm – 7:15 pm

      Alii Luau seating begins at 3:30 pm. Ambassador Luau seating starts at 5:30pm the Luau include a Polynesian review which begins at approximately 4:05 pm with the regal Royal Hawaiian Court procession and the presentation of the imu-roasted pork (pork cooked in the traditional Hawaiian underground oven). Seating begins at 5:30 pm  and shows begins at approximately 6:05 pm for Ambassadors. We encourage you to arrive on time and enjoy the entire luau experience. View Ali’i Luau Menu.

      Island Buffet (available after April 24)
      4:45 pm – 6:30 pm

      Seating begins approximately at 4:45 pm and continues through 6:45 pm. View Island Buffet Menu.

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